Refund policy

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

We offer a 30-day return window, which means you have 30 days from the date your item is delivered to request a return.

To be eligible, items must be unworn, unused, with original tags, and in their original packaging. Proof of purchase is also required.

Starting a Return
To initiate a return, please contact us at estherblairstudios@gmail.com with your order number and reason for return.

As we partner with multiple independent brands, return addresses may vary depending on the item. Once your return is approved, we will provide the correct return address along with detailed instructions.

Please note that items sent back without prior authorization will not be accepted.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Damages and Issues
Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us right away so we can make it right.

Exchanges
The quickest way to receive a different item is to return your original item and place a new order once your return has been approved.

European Union 14-Day Cooling-Off Period
For orders shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must be returned in original condition with proof of purchase.

Refunds
Once we receive and inspect your return, we’ll notify you of the approval status.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved, please contact us at estherblairstudios@gmail.com.